Built for Creators

Instant Book listings don't require approval from the host before you can book them. Instead, you can choose your preferred dates and discuss check-in plans with the host. There is no additional fee for confirming a booking reservation with Instant Book.

A pre-approval is a way for a host to let creators know that their listing is available when asked about a potential reservation. Once pre-approved, the creator can automatically confirm a booking for the specific dates provided.

If a host has sent you a pre-approval, your booking isn’t confirmed until you click Book Now in the message thread with the host and add your payment information. Hosts can send pre-approvals to many potential creators, so if you’ve found the perfect venue, complete the booking process as soon as possible.

You have 24 hours to accept a pre-approval before it expires. If 24 hours have passed, you can still accept the pre-approval, but your host must approve your request before your booking is confirmed.

1. If you’re ready to book a place on Filmplace, you can request the host to book a reservation. You can also message the host if you’re unsure about the listing or its availability.

To send a booking reservation request:

1. On a listing, click Request to Book.
2. If you see Instant Book, the host allows you to book their place instantly. Your reservation will be automatically confirmed.
3. Review your reservation details to make sure everything is correct.
4. Add your payment information, including any coupon code you may have.
5. Agree to the policies and terms, including the host’s cancellation policy and house rules.
6. Wait for the host’s response. The host has 24 hours to reply, but most reply within a few hours. Some hosts require you to complete your profile before confirming a reservation, as this would enable them to get more information about who they are welcoming into their venue.

If your request is accepted, you’ll be charged in full for the booking reservation. If the host declines the request or doesn’t respond within 24 hours, no charge will be made, and you can try booking another venue.

How it works

• Filmplace Damage Protection coverage offers an affordable way to cover your booking against damages for the rental period. It covers up to $2,000 in total damages that occurred.
• Please refer to our Damage Protection Policy. (https://www.filmplace.co/help/article/39/damage-protection-policy)

Damage

• Damage Protection coverage applies to damage that occurs during your rental.
• Filmplace considers any major scratches, scuffs, dents, broken pieces, or other major damage caused unintentionally or accidentally to be damage. Normal wear and tear are not considered to be damaged under the Damage Protection option.

Deductible

• All claims under Damage Protection are subject to a deductible of $500.
• Example: You rent a listing, and $1500 worth of damage occurs. The first $500 would be covered by the renter, and the next $1000 would be paid for by Filmplace.

Exclusions

• All claims are subject to review by the Filmplace Claims Team.
• Damage Protection does not cover water damage, wear and tear, cosmetic scratches or blemishes, or purely negligent damage caused by the renter.

When someone you know signs up and lists a venue using your referral code, your referral will be credited with cash, which is 5% of their earnings. This referral benefit will last for one year from their signup date.

1. Go to Filmplace homepage, log in, and select your profile.
2. Select “Referral”
3. Click “Share Link” and copy your link.
4. When your friend signs up through that link, your referral code will be automatically applied.

If you entered the referral code incorrectly, please contact Customer Center and we'll help you.

Find out more about Referral: Filmplace Referral Program (https://www.filmplace.co/referral)

1. Click the “Apply Coupon” button on the right side in the booking details.
2. Select your preferred payment method.
3. Review the refund policy and terms and conditions, and then click “Book Now”.

If you have any further question, this link may help: Filmplace Help Center (https://www.filmplace.co/help)

No worries at all. At Filmplace, we provide a PLUS+ service which allows us to help you scout Film Locations or film cast and crew that is not available at Filmplace. Just let us know your brief and we will get back to you.

You may also refer to Filmplace PLUS+ (https://plus.filmplace.co)