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Creator Insurance Coverage Terms and Conditions

By purchasing and utilizing the insurance coverage add-on plan (“Insurance Plan”) provided on Filmplace.co (“the Platform”), you, as the creator, production company, or authorized user (“User”), agree to the following terms and conditions. These terms are legally binding and are designed to clarify the rights, responsibilities, and liabilities of all parties involved. Please read them carefully.

1. Public Liability Coverage

1.1. The Insurance Plan provides public liability coverage of up to $2,000,000 SGD for the approved filming location during the specified dates and times of the booking.
1.2. Coverage applies only to incidents occurring within the booked location during the agreed booking duration, as defined in your Filmplace transaction.

2. Conditions for Coverage Activation

2.1. Upon successfully purchasing the Insurance Plan, the User agrees that they are officially designated by Filmplace as a "selected filming vendor" for the purpose of enabling the insurance coverage.
2.2. Filmplace does not assume any responsibility for delays or issues in activating the insurance coverage caused by incorrect or incomplete booking details provided by the User.

3. Third-Party Insurance Provider

3.1. The Insurance Plan is offered through a third-party insurance provider (“Provider”) unaffiliated with Filmplace.
3.2. Filmplace acts solely as an intermediary to facilitate the purchase of the Insurance Plan. Filmplace is not responsible or liable for:
a. Decisions made by the Provider regarding claims, coverage, or exclusions.
b. Any disputes, delays, or rejections of claims processed by the Provider.
3.3. For detailed terms and conditions, including coverage limits, exclusions, and claim procedures, please refer to the insurance policy document attached or provided directly by the Provider.

4. Claim Procedures and Deadlines

4.1. Any claims under the Insurance Plan must be initiated within four (4) weeks from the final booking date.
4.2. Users must submit all necessary documentation and proof of damage or incident through the Filmplace Dispute System within this 2-week period. Failure to provide required evidence or meet the deadline will result in the forfeiture of the claim.
4.3. Filmplace’s role is limited to facilitating the claim process by collecting and submitting documentation to the Provider.

5. Service Charges for Claim Facilitation

5.1. In the event of an insurance claim, the User agrees to pay Filmplace a facilitation fee equivalent to 15% of the total claimed amount.
5.2. This service charge will be deducted from the claim payout or invoiced separately, as applicable.
5.3. Filmplace reserves the right to withhold the submission of claims to the Provider until the facilitation fee agreement is acknowledged by the User.

6. Indemnification and Liability Waiver

6.1. By purchasing the Insurance Plan, the User agrees to indemnify, defend, and hold harmless Filmplace, its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising out of or related to:
a. Insurance claims made under the Insurance Plan.
b. Actions or omissions by the Provider, including but not limited to claim rejections, delays, or partial payouts.
c. Any incidents or damages not covered under the terms of the Insurance Plan.
6.2. Filmplace is not responsible for ensuring that the Insurance Plan meets the specific needs of the User. The User is encouraged to carefully review the insurance policy and consult the Provider for any clarifications.

7. Limitation of Liability

7.1. To the maximum extent permitted by law, Filmplace shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of income, reputational damage, or production delays arising from:
a. The User's failure to comply with the insurance terms.
b. Any denial, delay, or limitation of insurance coverage by the Provider.
7.2. Filmplace’s total liability in connection with the Insurance Plan is strictly limited to the purchase price of the Insurance Plan, excluding any coverage amounts.

8. Amendments and Updates

8.1. Filmplace reserves the right to amend or update these terms at any time without prior notice. Users are advised to review the terms before purchasing the Insurance Plan.

9. Governing Law and Jurisdiction

9.1. These terms and conditions are governed by the laws of Singapore.
9.2. Any disputes arising out of or related to the Insurance Plan shall be resolved exclusively in the courts of Singapore.

By proceeding with the purchase of the Insurance Plan, you acknowledge that you have read, understood, and agreed to these terms and conditions, including the associated deadlines and facilitation fees. If you do not agree, please refrain from purchasing the Insurance Plan.

For additional information or queries, please contact the insurance provider directly. Filmplace customer support can be reached for assistance in claim facilitation only.

(Updated on December 6, 2024)